Portland Program
Wednesday, April 8, 2009

Leadership: Inspiring Trust
Alice Willmarth

Intended Audience

Any learning professional as we all possess leadership positions of one kind or another!

Overview

The Challenge

For organizations whose competitive edge depends on speed to market and worker productivity, the hidden costs of low-trust work environments can rob them of their competitive advantage and credibility. Low trust issues like bureaucracy, politics, redundancy, and high turnover rates can negate speed-to market advantages and bring productivity to a screeching halt. As Stephen M. R. Covey writes, “The serious practical impact of the economics of trust is that…we are paying a hidden low-trust tax right off the top—and we don’t even know it!”

The Solution

Turn hidden low-trust taxes into dividends. Long dismissed as a moral or “soft” issue, trust is now recognized for its power to increase speed and reduce operating costs, which drives profits up. Inspiring Trust teaches those in leadership positions why building a high-trust work environment must be as essential as any other measurable economic goal of the organization.

About this Workshop

Leaders learn that trust begins with them. They leave with a renewed commitment to become more credible and to extend trust to others. They’ll learn to do the real work of identifying and closing the trust gaps that exist in their organizations.

As a path to a new culture is forged, organizations will reap immediate as well as long-term high-trust dividends in the form of:

• Increased speed to market
• Increased shareholder value
• Accelerated growth
• Enhanced innovation
• Better execution
• Heightened loyalty

All of these issues are critical for today’s learning professionals to understand and champion throughout their organizations, especially in lean times like now.

Alignment with National ASTD Competency Model

9 Focus Areas Areas in BOLD will be addressed in this presentation.

1. Designing Learning 2. Improving Human Performance 3. Delivering Training 4. Measuring and Evaluating 5. Facilitating Organizational Change 6. Managing the Learning Function 7. Coaching 8. Managing Organizational Knowledge 9. Career Planning and Talent Management

Speaker

Alice Willmarth
FranklinCovey
Portland, Oregon

Alice Willmarth is passionate about making the time people spend at work both effective and enjoyable—a passion that serves organizations and their employees well. She is confident that if she can affect the way people spend one-third of their lives, the impact will be exponential for their organizations, families, communities, and the even the world. Clients appreciate her energy and her ability to motivate people. She brings the humor and joy she finds in everyday events to her workshops and creates a comfortable and fun learning environment.

Prior to her work with FranklinCovey, Alice was Vice President of Human Resource Development at The Mechanics Bank, where she used FranklinCovey programs as a basis for successful management development and goal alignment programs. Alice was also a project manager in the Management Development Department for California Federal Bank. Alice’s clients represent industries including banking and finance and retail. She has also worked successfully with a number of non-profit organizations.

Alice a member of the Oregon OD Network, Society for Human Resource Management and the Director of the Learning Leaders SIG for the American Society for Training and Development, Cascadia Chapter. Alice holds a Bachelor’s degree from the University of the Pacific and Senior Professional in Human Resources (SPHR) Certification. She is also pursuing a Masters of Business Administration Degree from Marylhurst University to be awarded in May of 2009.

Details

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