Portland Program
March 14, 2006

Speaking the New Language of Performance Consulting
Dan Vetter, Vetter Solutions

Most trainers speak the language of training. They talk about training needs assessment, workshops, and follow-up modules. To make meaningful contributions within organizations, professionals in the Training and Development field need to move beyond their traditional training roles to focus on performance. We must find ways to link our role—and the services we provide—to bottom-line business performance.

Can Old Trainers Really Learn New Tricks? . . . We Must!
In order to survive, trainers today are learning new tricks, taking on a new role dubbed Human Performance Improvement (HPI for short). Professionals who adopt the new model are called Performance Improvement Consultants. Dana Gaines Robinson, author of Performance Improvement Consulting: Moving Beyond Training, describes the shift in roles that must take place:
 

Traditional Trainer	Performance Consultant
Focus on Trainee’s Experience	Focus on Business Results
Narrow Focus	Broad Focus
Individual	System
Transfer - Oriented (off-load information)	Outcome Focused
Training is WHAT WE DO	Avoid Training when Possible (Bias Free)
Teacher - Lecturer (Trainer Focused)	Facilitator (Participant Driven)
Specialist	Generalist (Broker Needs to Specialists)

Can You Speak the Language of Executives? . . . YES!

In this skill-building workshop, you’ll take a GIANT step toward establishing credible relationships with senior executives as an executive consultant. You will learn to use the Gap Map to identify organizational needs and develop a complete picture of the situation.

Gaps in business results exist because there are gaps in performance. No matter where the client starts the discussion—even if it’s asking for a workshop—performance mapping is a tool that helps us get deeper to identify the links between business gaps and performance gaps. By using appropriate questions, a skillful Performance Consultant can uncover and make explicit the performance-business-training connections that might not have otherwise surfaced.

Are you ready to step up to Human Performance Consulting?

Do you long to make a measurable difference? Can you learn some new tricks? Absolutely!

• learn the new role trainers must play to be credible with senior leaders
• learn to identify the four levels of need within organizations
• use the Gap Map tool to analyze the full scope of organizational challenges
• practice and apply the Gap Map to real-world business case situations
• participate in hands-on exercises to develop your skill as a performance consultant
• receive a take away glossary of consulting questions and the Gap Map
  
  What Competencies Will You Gain?
  
  Workshop participants will be developing core competencies in the following areas:

Business/Management Competencies*

• Analyzing Needs and Proposing Solutions
• Applying Business Acumen
• Driving Results
• Thinking Strategically

*based on National ASTD Competency Model for Learning and Performance

Speaker

Dan Vetter
Vetter Solutions
dan@vettersolutions.com

As an experienced organizational chiropractor, Dan takes pride in eliminating pain and improving the performance of organizations he works with. He aligns leaders, employees, and processes with what customers need and want. He brings the following experience and credentials to his Performance Consulting:

• Dan served for 12 years in a Fortune 500 corporation in various HRD roles, so he understands first-hand the challenges faced by trainers in business settings.
• He developed an internal consulting team to do Performance Improvement work across a major corporation. The team included consultants from several HRD functions, including Training, Quality Improvement, Compensation & Benefits, Employee Communications, Media Relations, Employee Relations, Crisis Management, and Government Relations. He has a keen awareness of the success factors required to build and support a multi-discipline team doing the work of performance improvement.
• Dan was a pilot trainer for the ASTD National Human Performance Improvement Certificate Program.
• He facilitated a 6-month HPI consultant training program with the NIKE USA internal trainers. He specializes in Train-the-Trainer programs and building the skills needed to take Training and Organizational Development professionals to the next level.
• Dan is long-time member of ASTD, 2003 President of the ASTD Cascadia Chapter in Portland, a board member for Oregon OD Network, and an adjunct professor at PSU.

Details

Return to Top