July 28, 2010
Bridging Differences in the Workplace
Dianne Hofner Saphiere, Cultural Detective, Mexico

Intended Audience
Anyone in the workplace learning field, especially those involved with differences of opinion, expectation, or approach. Anyone tasked with enhancing diversity and inclusion in an organization, client and vendor services, or the larger community.

Overview
We have all read the statistics on the changing demographics of our population. Now more than ever, our workplaces and the communities we serve are filled with individuals with differing generational views, ethnic backgrounds, educational levels, and professional knowledge.

As L & D professionals, we are committed to bridging those differences in our organizations. Our intentions are in the right place, but we can’t be experts in every culture. How can we have the impact we desire?

This very practical and highly participatory session includes such topics as:

• How cultural differences impact learning and development
• How diversity and inclusion affects one’s ability to lead
• How personal style affects one’s ability to be inclusive in training and instructional design
• Useful processes, experiential activities, and tools for bridging differences
• Definitions of culture, intercultural communication, and intercultural competence to help build respect and navigate differences
• Effectively engaging individuals from different generations, professions, and ethnic backgrounds

Outcomes

• A better understanding of yourself and others as unique individuals (an amalgam of influences including age, ethnicity, gender, nationality, organizational culture, professional training, and spiritual tradition).
• An enhanced ability to decipher others’ intentions in an interaction, including the gap between intention and perception and the link between values and behavior in a given context.
• An improved ability to bridge similarities and differences, reaping the assets at both interpersonal and organizational/systemic levels.
• Practical steps to implement the above successfully in an organization.

Speakers

Dianne Hofner Saphiere, MA
Cultural Detective
Nipporica
Mexico City, Mexico
dianne@nipporica.com
www.culturaldetective.com

Dianne has been active in the field of intercultural training and consulting since 1979. She is USA-born, lives in Mexico, spent twelve years in Japan, and also lived in Spain. Dianne has worked with people from over 100 nations. Her client list includes ABB, Continental Airlines, Hyundai-Kia, Microsoft, Mitsui, Royal Dutch Shell, and Texas Instruments, among many others.

Dianne is a frequent author and created the Cultural Detective®, a dynamic series of intercultural effectiveness tools. She co-authored Communication Highwire: Leveraging the Power of Diverse Communication Styles. Other works include the seminal Ecotonos: A Simulation of Multicultural Collaboration; Redundancía: A Foreign Language Simulation; and contributions to International Journal of Intercultural Relations, Global Competence: 50 Training Activities for Succeeding in International Business, The Training and Performance Sourcebook. A frequent presenter and keynote speaker, Dianne is also on the faculty of the Summer Institute of Intercultural Communication. Dianne holds an MS in Organization and Human Resource Development and a BA in Intl Studies.

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HRCI Pre-Approved

This program has been approved for 3.25 (General) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute. Please be sure to note the program ID number (available from ASTD office) on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.

The use of this seal is not an endorsement by the HRCI of the quality of the program. It means that this program has met the HRCI’s criteria to be pre-approved for recertification credit.

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CPLP Recertification Credit
CPLPs earn one recertification point/credit for each physical hour of continuing education within one’s current role/job or involving a new experience or content. You will need to keep records of the event and prepare any paperwork required by National ASTD. CPLP Website.

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Alignment with National ASTD's
Workplace Learning Profession Competency Model
9 Areas of Expertise
Areas in BOLD will be addressed in this presentation.

1. Designing Learning
2. Improving Human Performance
3. Delivering Training
4. Measuring and Evaluating
5. Facilitating Organizational Change
6. Managing the Learning Function
7. Coaching
8. Managing Organizational Knowledge
9. Career Planning and Talent Management

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Alignment with Chapter Focus Areas
Four Focus Areas
Areas in BOLD will be addressed in this presentation.

		1. Professional Development
		2. Networking
		3. Business Opportunities
		4. Giving Back

Date
Wednesday, July 28, 2010

Time
1:30 pm for Checkin
2 - 5:30 pm for Program

Location
Multnomah Building
General Training Room B14
501 SE Hawthorne Blvd
Portland, Oregon 97214

The Multnomah Building is located at the foot of the Hawthorne Bridge on the east side; B14 is in the basement of the building.

For Transit options, click here.
For Google maps, click here.

Parking not validated by ASTD or the hosting facility. Parking also available across the street for $0.75 ph.

Cost
(prices go up after July 19)
Chapter Members and Partner Orgs: $25
Others: $40
Student Members: $10 reduction using promo code provided by the ASTD office.

Punch Card
Available to current Chapter members only

Pick up your punch card when you attend this Monthly Program and start earning points towards a free Monthly Program. For every 5 punches on the card, you can attend one Monthly Program for free.

This benefit does not apply to any Chapter programs other than the Monthly Program.

Refreshments
None.

Special Notes
None.

Sponsor

Our thanks to the Intercultural Communication Institute for sponsoring and supporting this event!

Be sure to check out the latest information on their Summer Institute for Intercultural Communication (SIC).

Cancellation Policy
To receive a refund, a written request (email) before the early bird date (listed above) must be received in the Chapter office. Refunds not available after the early bird date.

Reasonable Accommodation
ASTD-Cascadia Chapter is committed to providing reasonable accommodations at all its functions. If additional accommodations are needed, please contact the Chapter office as far ahead as possible before an event.

Click here for a color flyer.

Online registration closed. Space available at the door.