July 12, 2012
Train the Trainer: Employee Development Skills for Trainers and Supervisors
with Jeff Toister

Intended Audience
This workshop is ideal for people who are new to training or employee development. This workshop is also good for "one-person training shops" or for people who don't have the official title of trainer but are still responsible for delivering training.

Overview
Trainers, human resources professionals, and supervisors are often tasked with helping their employees develop new skills. However, effective employee training requires more than just a slick PowerPoint! This fun, hands-on workshop shows participants how to rapidly develop employee training programs that really work.

The class incorporates a variety of interactive learning techniques including a simulation where participants get to design and deliver a mini training module.

Takeaways
Participants will receive the following tools and handouts (electronic copies will also be made available).

• Employee Development Worksheet that can be used to quickly create an individual development plan.
• Workshop Planning Tool that can be used to plan for a training event by including the participants, their supervisors, and the trainer.
• Participant Handout. A handout will provided to that contains worksheets, additional information, links to online resources, and space to take notes.

Outcomes
Participants will be able to do the following by the end of the workshop:

• Determine when training is, and is not, the most appropriate solution
• Identify basic principles of adult learning and how to apply them to training.
• Quickly create low-cost training courses that deliver big results.

Any Required or Suggested Technologies
No technology required but the handout can be made available online for those who would prefer to view it on their iPad or other device.

Speaker

Jeff Toister, CPLP
Toister Solutions
San Diego, CA
jeff@toistersolutions.com
www.toistersolutions.com
@toister

Jeff Toister is a nationally recognized employee training expert who has been facilitating training sessions on leadership, supervisory skills, and customer service for more than 15 years. His company, Toister Performance Solutions, Inc. helps clients improve customer service through training, leadership development, and managing talent. Prior to starting his own company in 2005, Jeff was the Director of Training and Development for Ace Parking Management, Inc. a parking management company with 4,200 employees spread out over five states.

Jeff earned a Professional in Human Resources (PHR) certification in 2004. In 2006, he earned his Certified Professional in Learning & Performance (CPLP) credential from the American Society for Training and Development. Jeff is a Past President of ASTD's San Diego chapter where he is a recipient of the WillaMae M. Heitman Award for distinguished service and a two-time recipient of the President's Choice Award for outstanding service to the chapter president.

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CPLP Recertification Credit
CPLPs earn one recertification point/credit for each physical hour of continuing education within one’s current role/job or involving a new experience or content. You will need to keep records of the event and prepare any paperwork required by National ASTD. CPLP Website.

The Chapter estimates 3 recertification hours for this workshop.

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HRCI Approval Pending

This program has been submitted for approval for hours for recertification towards PHR, SPHR and GPHR recertification through the HR Certification Institute. The program number will be available after the event.

For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.

The use of this seal is not an endorsement by the HRCI of the quality of the program. It means that this program has met the HRCI’s criteria to be pre-approved for recertification credit.

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Alignment with National ASTD's
Workplace Learning Profession Competency Model
9 Areas of Expertise
Areas in BOLD will be addressed in this presentation.

1. Designing Learning
2. Improving Human Performance
3. Delivering Training
4. Measuring and Evaluating
5. Facilitating Organizational Change
6. Managing the Learning Function
7. Coaching
8. Managing Organizational Knowledge
9. Career Planning and Talent Management

Date
Thursday, July 12, 2012

Time
8 am for Check in
8:30 am - Noon for Program

Location
OCDC
Training Room - Conference Center West
9140 SW Pioneer Ct, Suite D
Wilsonville, OR 97070

Please enter through the door with the sign that says Conference Room West.

For Transit options, click here.
For Google maps, click here.

Parking in the lot is free.

Cost
Early bird registration deadline is June 27, 2012.
Chapter Members and Partner Organizations (click here for list):
$20 / $30 / $40
Others:
$49 / $59 / $69
Student Chapter Members:
$15 / $24 / $35 (must be chapter member - contact ASTD office for discount code)

First Price: Before the early bird registration deadline.
Second Price: After early bird date until online registration is closed (varies depending upon event but usually 2 weeks before the event).
Third Price: Price paid at door on day of event.

Buy complete registrations for 3 people; get a 4th person registered for free. Contact the ASTD Office for details.

Punch Card
Available to current Chapter members only

Pick up your punch card when you attend this Learning Event and start earning points towards a free Learning Event. For every 5 punches on the card, you can attend one Learning Event free.

This benefit does not apply to any Chapter programs other than the Learning Event.

Refreshments
Light refreshments provided.

Special Notes
Class size limited to 50.

Cancellation Policy
To receive a refund, a written request (email) before the early bird date (listed above) must be received in the Chapter office. Refunds not available after the early bird date.

Reasonable Accommodation
ASTD-Cascadia Chapter is committed to providing reasonable accommodations at all its functions. If additional accommodations are needed, please contact the Chapter office as far ahead as possible before an event.

Click here for a color flyer.

Click here for the PDF version of this page.

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